Privacy Policy

Effective Date: 21/08/2019
Website: www.frabosindustries.com
Company: Frabos Industries Limited

Frabos Industries Limited respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, contact us, submit an enquiry, apply for a career opportunity, or interact with our online services.

Frabos Industries Limited is a Ugandan company operating across health, wellness, beverages, pharmaceuticals, partnerships and market supply, serving healthcare, retail, institutional and consumer markets across Uganda and East Africa.

1. Information We Collect

We may collect personal information when you:

  • Fill in a contact form
  • Submit a product enquiry
  • Send a partnership or distributor enquiry
  • Apply for a job or submit a CV
  • Subscribe to updates or newsletters
  • Contact us by phone, email or website form
  • Use our website or interact with our digital platforms

The information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Organisation or company name
  • Job title or area of interest
  • Country or location
  • Enquiry type
  • Message details
  • CV, cover letter or employment-related information
  • Technical information such as IP address, browser type, device type and website usage data

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Provide product, partnership, distribution or customer information
  • Process career applications
  • Communicate with customers, suppliers, partners and stakeholders
  • Improve our website and online experience
  • Manage business relationships
  • Send updates where you have consented to receive them
  • Maintain website security
  • Comply with legal, regulatory or business obligations

3. Legal Basis for Processing

We process personal information where:

  • You have given consent
  • The information is needed to respond to your enquiry
  • The information is required for a business relationship
  • Processing is necessary for legal or regulatory compliance
  • Processing supports legitimate business interests, provided your rights are respected

Uganda’s Data Protection and Privacy framework regulates the collection, processing, use, storage and disclosure of personal data by organisations that handle personal information.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Authorised Frabos staff
  • Website hosting providers
  • Email and communication service providers
  • Recruitment or HR support providers
  • Professional advisers
  • Regulatory authorities where required by law
  • Business partners where necessary to respond to your enquiry

Any sharing of personal information will be limited to what is necessary for the relevant purpose.

5. Data Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These steps may include secure hosting, restricted access, password protection, secure communication tools and internal controls.

However, no website or internet-based system is completely secure. Visitors should also take care when sharing information online.

6. Data Retention

We retain personal information only for as long as necessary for the purpose it was collected, including business, legal, regulatory, administrative or reporting purposes.

Career application information may be retained for recruitment and future opportunity purposes unless you request deletion, subject to applicable legal requirements.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used

To exercise these rights, contact us using the details below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve website performance, analyse visitor behaviour and support a better browsing experience. Please read our Cookie Policy for more information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites. Visitors should review the privacy policies of those websites before sharing information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related questions, contact:

Frabos Industries Limited
P.O Box 59483, Kampala, Uganda
Phone: +256 776595507
Email: office@frabosindustries.com
Website: www.frabosindustries.com